This is a service level case study. On this level, you will be able to see my product design approach, feature delivery, my team objectives, and overall results. It's about 1-2 years on a timescale. Here is Micro level
Koru Kids is a childcare agency/marketplace in London with a focus on part-time afterschool nannies. When I joined there was no self-serve platform for customers to browse and discover available nannies. Internal Koru Kids teams were matching manually and sending options to customers instead.
